The Cleaning Lady, Inc.Professional Cleaning Services for S.E. MA and N.E. RI

Privacy Policy

How The Cleaning Lady, Inc. handles personal information collected through this website and during services.

Effective: 03/18/2009

Our Commitment to Privacy

Your privacy is important to us. This notice explains our online information practices and the choices available to you regarding personal information collected through this website and in connection with our house cleaning and office cleaning services.

The Cleaning Lady, Inc. collects personal information both through this website and in the course of providing house cleaning, office cleaning, maid, and janitorial cleaning services across Massachusetts and Rhode Island areas such as Taunton, Attleboro, and Newport. Information gathered typically includes the name and contact details a customer provides when requesting a quote, scheduling a recurring cleaning, or completing a service request form, along with details about the property that requires attention.

Information collected through the site is used to respond to inquiries, prepare cleaning estimates, schedule appointments, and maintain ongoing relationships with residential and commercial customers. When clients hire regular or recurring cleanings, details such as service preferences, access notes, and preferred time windows help the team coordinate consistent visits and provide a reliable experience for households, offices, and other properties in the coverage area.

Because cleaning services often involve entering private homes and workplaces, safeguarding personal information is taken seriously. Access to customer details is limited to the people who need it to perform and coordinate services, and care is taken in handling information that may include entry instructions, household notes, or business contacts. Customers who wish to understand how their information is protected are encouraged to review the full privacy notice published on this page.

The policy also addresses questions about correcting or removing information and outlines how individuals can reach the business with privacy-related requests. It notes a commitment to children's privacy and provides a plain-language overview of the practices that apply, so that anyone considering professional cleaning services can see how their information is handled before deciding on house or office cleaning arrangements in their area.

The Information We Collect

We may collect information you provide directly, including contact details and information submitted through forms. Information may also be collected through the use of this website and when you request cleaning services.

How We Use Information

Information collected may be used to reply to inquiries, provide and communicate about our services, maintain our business relationship with you, and support marketing communications.

Our Commitment to Data Security

We are committed to protecting your privacy and safeguarding personal information. We use reasonable safeguards appropriate to the information and services we provide.

Our Commitment to Children's Privacy

We are committed to protecting children's privacy. We do not knowingly collect personal information from children through this website or our services.

How to Access or Correct Your Information

If you wish to access, correct, or update information you have provided, contact us using the details below. We will respond to your request in accordance with applicable law.

How to Contact Us

Questions about this policy or requests concerning personal information may be directed to The Cleaning Lady, Inc.